Delivery, returns

& tracking

Tracking

You can track your order by clicking the link to your courier here (don’t worry, we will advise you who that will be in our dispatch email)

Delivery

We offer free delivery on anything over £100 across UK mainland. For everything else, delivery is calculated at the checkout.

We use trusted couriers Royal Mail, Parcelforce, DPD, UPS and Evri. Once your order is ready, you’ll be notified with a tracking via email.

Please provide your email and mobile number when ordering – this ensures that you are always in the loop.

You can (if you prefer) to collect your order from us in Mid Sussex if you wish!   Please let us know by email.

Returns

MooseWood is a small, handcrafted furniture business, and we genuinely want you to be delighted with your purchase. If for any reason you are not completely satisfied, please contact us by email in the first instance so we can assist you.